PATIENT REVIEWS

VIEW ALL 4.9 STAR GOOGLE REVIEWS

The following patient reviews were taken from our post consultation survey and show the overall satisfaction level with our services:

2024-12-15
Fantastic service doctor T was great very impressed
2024-11-28
Thank you for providing such a great service to people like me who live remotely. The booking process was very easy, and Alex was very helpful. My GP appoint went very smoothly with video connection and there were no IT issues at all. The Doctor was great and very genuine and nice to talk to. I would use this service again and in fact will start using it more regularly now
2024-11-10
Great service.
2024-11-06
Dr O was lovely. I was apprehensive about doing an online Medical appointment but would certainly use it again. Thank you for the service you provide
2024-10-19
Dr T is really a nice guy. He talked and explained things very well.
2024-09-28
Really greatful for this. Thank you so much.
2024-09-17
Thank you so much for the help.
2024-09-14
I have seen Dr T on 2 occasions now and he has been very helpful, professional and mindful in his approach. Also the administration staff who assisted in arranging (via phone) the consultation (via video) have been fantastic to deal with.
2024-09-04
Dr O was very compassionate and helpful. Thank you.
2024-08-28
Really thorough Dr and very helpful. I would definitely like to consult with him again in the future. So impressed with this service
2024-08-24
Excellent service!
2024-08-18
Wonderful service
2024-08-01
Very Happy
2024-07-21
Thank you for your help
2024-06-21
Excellent service
2024-06-17
Service was amazing, very professional caring & helpful
2024-05-28
It was fantastic service, thanks very much
2024-05-23
Alex was incredibly helpful in setting up the appt, dr. T was kind and considerate in his approach to my care
2024-05-18
Health Direct gave me your number. All went well.
2024-05-17
The phone operator was excellent, friendly, helpful. Our doctor was awesome. Thank you for being available!
2024-03-15
Dr L was lovely, and so helpful. This is a great service, thanks so much
2024-03-11
Fantastic service, great doctor and very helpful receptionist. She called back to advise the doctor was running a few minutes late - fantastic service. Thank you to all
2024-03-03
Thorough consultation
2024-01-27
Thank you for your telehealth GP service
2024-01-07
Thank you. Very appreciative of Dr T's expert and professional help
2024-01-02
Customer services ladies who served me were quite friendly, warm and welcoming
2023-12-31
For public holiday, excellent service
2023-12-29
HealthDirect referred us to your service. We are so thankful for the professional expertise of Dr T today. We are now very encouraged in our management of Dad (90 yo) re his 1st experience of COVID-19. Dr T was the answer to our needs, his knowledge and manner were exceptional. Thank you.
2023-12-28
Excellent service
2023-12-10
Dr T has gone above and beyond to get me the professional help I require. He also talks on a humane level which makes you comfortable to open up up. Very impressed with Dr T very good human
2023-12-02
Many thanks for the consult and excellent advice
2023-11-24
Very happy with the dr and his treatment of my illness
2023-11-23
Absolutely wonderful and so prompt and efficient
2023-10-29
I found both the receptionist and doctor very helpful
2023-10-27
As always, amazing service and really attentive and understanding GP - Dr T is a fantastic doctor, who has helped me treat a difficult condition. Thank you to all the Private Medical team!
2023-10-22
Excellent service and fantastic doctors. Dr T has been a massive help to me with my health issues.
2023-10-09
I could not have been more pleased with this service the dr was understanding and compassionate to my situation and the support staff were friendly and professional and they definitely went out of their way to be helpful and follow up where needed.
2023-09-11
Thank you so much :)
2023-09-11
Lovely female doctor
2023-09-10
Fabulous, Dr T was very helpful. Thank you
2023-08-28
Great communication and ask all relevant questions to assist patient. Thanks
2023-08-26
Dr T was great, so grateful for this service
2023-08-23
Thank you!
2023-08-21
Very easy, thorough and efficient service
2023-08-13
A great service
2023-08-12
A great Telehealth experience, thank you.
2023-01-19
Great appointment
2023-01-12
It was a lovely service. They’re very rare. Thank you ❤️
2023-01-08
Such a relief to be able to get a Telehealth appointment with a GP with such ease.
2023-01-04
Great doctor
2022-12-27
Thank you to the doctor and private medical. Your service was easy to use and fast appointment times to see a doctor.
2022-12-26
Perfect, understanding and didn’t judge.
2022-12-25
Thanks for your assistance. Excellent service.
2022-12-24
Great experience. I found this to be an excellent service. Thank you!
2022-12-15
Very little waiting time, excellent service, and less stressful than waiting hours in a doctor's waiting room. Thank you!
2022-12-14
Excellent service thank you!
2022-12-14
What an incredible service from end to end. From the moment I connected with the team to book a much-needed appointment for an urgent medical referral, to talking with Dr. O and beyond. I was given professional, polite, customer centric service. The Doctor and I even got a laugh in during the consult which was wonderful considering I didn't have any prior connection. He felt like a regular Doctor and was attentive and listened to understand. I would use online GP Telehealth in a heartbeat, not just because they were so polite and kind but also when I couldn't locate an email on my phone, within minutes they resent necessary documents and made sure all was in order. Thank you for such an invaluable experience as a first-time patient/user of your service.
2022-12-13
Your whole team was wonderful from end to end.
2022-12-11
Really efficient and helpful thank you.
2022-12-11
Wonderful service thx.
2022-12-10
"Thank you so much for your personalised, professional and friendly service. I am so Grateful I was able to access this service."
2022-12-04
"The easiest and most professional service. Receptionist extremely helpful. Delightful people.
2022-12-03
From the receptionist to the doctor I could not fault. I referred two other COVID sufferers.
2022-12-02
Dr. N was very helpful towards my situation.
2022-11-30
Great service both from the GP and the staff at the other end of the 135001 number. Thank you.
2022-11-25
Excellent process and very easy to use. The doctor was lovely. No wait time which is nice too.
2022-11-22
Fantastic service - wish I had have known about it earlier! 
2022-11-20
My Dr was very thorough and understanding
2022-11-15
Absolutely fantastic service. Convenient.
2022-10-31
Thank you for your assistance and speed of service provision.
2022-10-16
Great Service
2022-10-16
We did not have to wait for too long to make a booking. $65 for a normal consult is reasonable especially on the weekend.
2022-10-03
Very thorough, asked lots of questions and gave other suggestions along with the antibiotic to help clear the infection.
2022-10-02
Excellent service. Easy to book and Dr T was very knowledgeable
2022-09-23
Very happy ...would use the service again...
2022-09-11
Very good service … thank you
2022-08-28
Lots of Sunday times to choose from. Overall very impressed. Very reasonable fee.
2022-08-28
The doctor I used was awesome, very professional and knowledgeable, highly recommend. 
2022-08-26
Excellent Service
2022-08-21
Very Happy
2022-08-18
Really appreciated the prompt service. Outstanding. Thankyou. 
2022-08-18
I was really impressed with this practice. Grace was superb and appointment was good. I will certainly recommend this service. 
2022-08-11
Thank you, very practical, personable and professional.
2022-08-10
So pleased to have found Dr T. It can be really hard to get an appointment locally sometimes and I tried an online doctor as a last resort but was really pleasantly surprised at just how thoughtful Peter has been, both during and following up the appointment. Just like going to your family doctor but much more convenient.
Efficient and understanding. Good doctors and system
Dr was very helpful and very kindly spoken

Subscribe to our newsletter

Private Medical distributes a monthly e-newsletter about telemedicine and health care in the digital age.
Please sign up to receive your copy.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.