Our Range of Telehealth Services

Our Standard 15-minute Online Doctor and After Hours Doctor Private Medical Telehealth Consults are $69 Australia-wide 7 days per week.

View our Schedule of Fees

Online Doctor and Online After Hours Doctor Appointments

Private Medical offers 15 and 30 minute consultations with an experienced GP for a range of health and medical concerns.

During your call you talk face to face on video with the doctor /GP, as you would in a consulting room. Advice, treatment, and management options are discussed, tests may be ordered, and prescriptions and medical certificates written.

A follow up appointment may be arranged, or if required a referral may be made to another practitioner. Telehealth online doctor consultations are typically 15 minutes, and these can be extended for further 30-minute periods if required.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Online Prescriptions / Online Scripts (New and Repeat)

Our online doctors can provide Online Prescriptions, including e-scripts, for new and repeat medications for individuals and families.

Prescriptions are dispensed at each online doctor's discretion depending on your current medical condition and whether you are on any existing medications that require new scripts. If you have any regular medications you are taking, we suggest you have them with you to show the online doctor during your telehealth video consultation.

If your online doctor provides a prescription, you can choose your delivery method, either via:

  • Electronic prescription sent to your mobile as an SMS or email, or,
  • Digital copy of a paper prescription sent via fax and email to your local pharmacy.

If you choose the option of an electronic prescription sent to your mobile as an SMS or email, this is via eRx secure script, and is linked to Medicare. You will be required to have submitted your Medicare details to us to proceed with this method.

If you do not wish to provide your Medicare card number, we can send the script via email to your local chemist, however this could inhibit you from accessing PBS medication subsidies.

Please note: Schedule 8 Controlled Drug medications and drugs of addiction will not normally be prescribed from the doctors at Private Medical.

Drugs of this nature should be carefully monitored by a regular healthcare provider. Please do not proceed to book a video consultation if you are seeking such medications as your consultation fee will not be refunded if they are not prescribed.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Online Referrals

Our online doctors can provide Online Referrals for you, to speak with a Specialist or to have a Pathology or Radiology test completed.

If your consulting online doctor determines that a referral is required, they can issue one. Your Online Referral will be emailed or faxed directly to the Specialist clinic following your telehealth video consultation. The clinic will then contact you to make an appointment time.

Likewise with an Online Referral to have a Pathology or Radiology test completed, if the doctor deems appropriate, they will issue one. Our administration staff can then send the Online Referral directly to the Pathology or Radiology provider you are being referred to, or directly to you to complete the booking process yourself.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Online Medical Certificates

Our Online Doctors can provide Online Medical Certificates when you are unwell and require time off from work or education.

If your consulting Online Doctor determines that an Online Medical Certificate is appropriate, they can issue you one.

Your Online Medical Certificate will be emailed to you following your video consultation.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Online Mental Health Consultation

Our online doctors can also provide Online Referrals to Psychologists along with Mental Health Treatment Plans.

Under the Better Access Initiative from the Australian Government, Medicare rebates are available to help you access mental health professionals. If you are eligible you can receive up to 10 individual allied mental health services per year.

Private Medical can help by providing a Mental Health Treatment plan and referral, which is the gateway to accessing other mental health professionals, such as Psychologists.

Psychologists can play a very important role with supportive and therapeutic care, and we are committed to helping you access this valuable resource.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

COVID Antiviral Consultation

With the COVID pandemic there has been a greater availability of treatment with the advent of the antiviral medications. There are some specific conditions around the use of these medications and if you are eligible for them, they can be provided with an online prescription.

This consultation is longer than our standard consultation as there are usually many questions to establish whether you have COVID and your eligibility for treatment. We also establish which treatment is best for you. Though more expensive than our standard consultation until the 31st December 2023 there is a Medicare rebate of $79.90 that is available to you.  

The broad classes of eligibility relate to age and state of health. If you are 70 or over and have COVID then you are eligible. Those over 50 with a serious health condition could be eligible as well as some persons over 18 with some very specific health problems. Our online doctors can help sort this out for you.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Medicated Weight Loss

We are pleased to introduce a new opportunity for Private Medical patients who are seeking medical assistance to achieve lasting weight loss.

There will be a small group for who may be better served with a surgical alternative and we can refer patients to bariatric surgical specialists when needed.

The first step is to complete our online patient questionnaire. This will cover information regarding your medical history along with some basic height and weight measurements, plus your goal weight.

At the first Medicated Weight Loss Consultation the doctor will go through your questionnaire, your history and discuss options that could be suitable. At the end of this you may need to have some blood tests, or other investigations or referrals organised.

We will then have a review appointment with you to confirm the best treatment plan and implement a follow up programme for you.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Heathly Lifestyle Consultation

Hair Restoration

There are many forms of hair loss, but androgenic alopecia is the commonest form of male pattern baldness.

Oral treatments for this have been available for many years, but due to side effects not everyone can tolerate those treatments. Fortunately there are now topical solutions that are effective and have fewer side effects.  

It is not only males that can have issues with hair loss. Females can also benefit from a range of therapies and topical treatments.  

Our doctors are able to assist and can guide you to an appropriate therapy.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Smoking Cessation

The serious effects of smoking on our health are well known and you may have been thinking about quitting, but have not yet made the commitment.

The good news is that your body will begin to repair itself as soon as you quit, now matter what your age. One of the most important things is for you to understand what your triggers are and how to avoid them.

In addition there are a range of treatments that are available on prescription and supported under medicare that can help you to quit the habit.

Our doctors can guide you through this and provide you with resources you need to live your best life.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Overseas Visitors

For Overseas visitors without a Medicare card, this is an online consultation with a qualified doctor that involves, a review of your medical history and presenting problem, discussion of symptoms and signs, advising on diagnosis and management, ordering tests and investigations, prescribing medication, facilitating referrals to other practitioners, providing any certificates and arranging follow up. As none of your history is available via the Australian Health system we offer an extended consultation time to fully meet the requirements of your situation.

Our online doctor telehealth services are available 7 days a week including during the day, after hours, weekends and public holidays across Australia.

Online doctor and after hours appointments can be Booked Online or Booked Over the Phone on 135 001 with our friendly and dedicated medical administration team.

Benefits of Online Telehealth Doctor Services

Private Medical online GPs are highly qualified Australian registered online doctors who are experienced at delivering online medical care through telehealth technologies.

Benefits of booking an Online Doctor Appointment and online after hours doctor telehealth appointment with Private Medical include:

  • Accessibility – you can access online doctor and after hours doctor care from any Australia wide location without the need to travel to a physical clinic or an ER department.
  • Convenience – you can schedule a telehealth appointment on a day and time that fits into your schedule, including day, evenings, weekends and public holiday appointments.
  • Reduced Appointment Wait Times – Online doctor appointments often involve shorter wait times compared to in-person doctor visits, ensuring quick access to medical advice.
  • ASAP Medical Care – For non-emergency but ASAP (as soon as possible) medical care or after hours medical needs, you and your family can receive prompt medical attention without waiting for a traditional medical clinic to open or spending hours in a local emergency department.
  • Online Referrals to Medical Specialists – If deemed necessary by the online doctor, referrals to other medical specialists can be issued.
  • Online Prescriptions (e-Prescriptions) – If deemed necessary by the online doctor, new e-prescriptions and e-prescription refills can be issued.
  • Online Medical Certificates – If deemed appropriate by the online doctor, a medical certificate can be issued.
  • Follow up Medical Care – Telehealth can be used for regular follow up online doctor consultations, monitoring of chronic conditions, and prescription refills.
  • Integrated Medical Care – If you wish a summary record of the consultation or require test results to go to your regular GP, please indicate this at the time of your booking. With your consent we are committed to working with your GP.
  • Privacy and Comfort – You may not feel comfortable discussing all medical needs with an in-person GP. In an online doctor’s appointment, you can openly discuss your own or your family’s health concerns in your private and comfortable environment. The appointments can be kept entirely separate from government, insurance, and other health providers to ensure complete privacy.

Your Private Medical Telehealth appointments with an online doctor are a personalised, versatile and accessible means of obtaining non-emergency medical care when and where you need it.

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